FAQ
1. What is Splendax?
Splendax is a global B2B wholesale marketplace where businesses can source products in bulk directly from trusted suppliers and manufacturers.
2. What products do you sell?
We offer a wide range of products across multiple categories including fashion, footwear, accessories, home essentials, electronics, lifestyle products, and more.
3. Do you sell products in bulk only?
Yes, Splendax mainly focuses on bulk and wholesale orders for businesses, resellers, retailers, and distributors.
4. Is there a minimum order quantity (MOQ)?
Yes, MOQ depends on the product and supplier. You can find MOQ details on each product page or contact us for custom requirements.
5. Can I request custom branding or private labeling?
Absolutely! We support OEM, private labeling, and custom branding services for selected products.
6. How do I place an order?
Simply browse products, send an inquiry, or contact our sales team. Once your order details are confirmed, we will guide you through payment and shipping.
7. Do you ship internationally?
Yes, we ship worldwide. Shipping timelines and costs vary depending on your location and order quantity.
8. What payment methods do you accept?
We accept secure payment methods including bank transfers, UPI, cards, and other international payment options.
9. How long does delivery take?
Delivery time depends on product availability, customization requirements, and shipping destination. Estimated timelines will be shared during order confirmation.
10. Can I get product samples before placing a bulk order?
Yes, sample orders are available for selected products so you can verify quality before placing large orders.
11. How can I track my order?
Once your order is shipped, tracking details will be shared via email or WhatsApp.
12. What if I receive damaged or incorrect products?
Please contact our support team within 48 hours of delivery with photos or videos. We will assist you with a replacement or resolution.
13. Do you work with manufacturers directly?
Yes, we collaborate directly with manufacturers and verified suppliers to ensure competitive pricing and quality products.
14. How can I contact Splendax?
You can reach us through our Contact Us page, email, or WhatsApp support for any inquiries or business partnerships.
15. Why choose Splendax?
- Competitive wholesale pricing
- Trusted suppliers
- Global shipping support
- Bulk order solutions
- Quality assurance
- Dedicated customer support






